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| Payment Policy | Privacy & Security Policy | Shipping Policy | Return Policy |

Payment Policy

Credit Cards
ScanShell Store accepts VISA, Master Card, American Express and Discover. Current billing address and phone information must be included with every order. Billing information must be verifiable with the issuing bank. If this information cannot be verified with the bank, the order will be cancelled.

Credit Card Security
Persons who commit fraudulent activity will be prosecuted to the fullest extent of the law. Web browsers transmit a unique address that can be used by law enforcement
officials to identify fraudulent activity. Both the FBI and the US Secret Service are responsible for investigating Internet fraud cases.

Fraudulent information will be provided to the issuing bank, shipping carriers, and networked with our business partners.

Sales Tax
Sales tax applies for orders that are shipped to the state of Nevada. No additional charges will be applied to the listed prices except for the shipping and handling costs
for orders not shipped to Nevada. No international orders can be processed at this time.


Privacy & Security Policy
ScanShell Store guarantees the safety of your credit card and personal information!

We respect and protect your privacy. We have designed our site so that no personal identifiable information is displayed online or is accessible to the general public via our web site or Email.

Guarantee
Your browser and our secure server encrypt confidential information during transmission, ensuring that transactions stay private and protected.

Credit Card Security
We strongly advise not to test the web site with false orders, as it will result in substantial, personal legal risk. It is a violation of the law to make orders under a false
name or with an invalid credit card. Persons who commit fraudulent activity will be prosecuted to the fullest extent of the law. Web browsers transmit a unique address that
can be used by law enforcement officials to identify fraudulent activity. Both the FBI and the US Secret Service are responsible for investigating Internet fraud cases. Fraudulent information will be provided to the issuing bank, shipping carriers, and networked with our business partners.

Cookies
We DO NOT use software tags called "cookies" to identify customers when they visit our site. We strongly object to this invasion of privacy practice.
Use of Your Personal Information We do not sell or rent our customer information to any third party under any circumstances. We do not reveal your email address or other personal information, except to complete transactions with our third-party vendors. In such cases, we provide only the information required to complete the transaction. By contract, the third party is prohibited from selling, renting or sharing this information.

During our order process, we ask you to provide us with contact information, such as name, billing address, shipping address, email address, telephone number and
a valid credit card number. We use this information to verify your account when you place an order. We also send emails to keep you informed of your order status.

Solicited Information: Contests, Surveys, Services We do not participate in any of the above. We try to keep paper work to the necessary minimum.


Shipping Policy
We use the services of premium carriers (UPS, Fed Ex, USPS).

Our delivery options are Ground, 2nd day Air, 3 days Select and Overnight.

All of our products are always in stock (unless specifically noted).

Delivery times are stated in business days, and do not include order processing times.

Ground: 5-7 business days (not counting shipping day)

2nd day Air: 2 business days (not counting shipping day)

3 days Select 3 business days (not counting shipping day)


Overnight: Next day for orders accepted Monday through Thursday before 11:00AM PST

Overnight orders accepted after 11:00AM pacific time will be shipped on the next day

Overnight Orders Accepted on Friday before 11:00AM, will be delivered on Monday

International: Fed ex International priority 4-5 business days

Insurance
All deliveries are insured and guaranteed against loss, theft and damage. If you should experience any freight damage, please submit a request.

Overdue
Deliveries can be expected by combining order processing time and shipping time.

Order Processing Time
Our efficient processing system enables us to ship most of the orders the same day or within one business day. Delays to the above are expected for weekend orders.
We ship Monday through Friday.

Destinations and International Orders
We ship to the continental United States. In addition, we ship to almost every country in the world.

Warranties
We will replace defective products for up to 90 days from purchase date.


Return Policy
We will accept returns of any product for a period of 30 days from the date of Invoice. We will provide a refund of the full price minus the S&H costs.
We will replace any defective product with an equal unit, for 90 days

 
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