| Payment
Policy
Credit Cards
ScanShell Store accepts VISA, Master Card, American Express and Discover.
Current billing address and phone information must be included
with every order. Billing information must be verifiable with
the issuing bank. If this information cannot be verified with
the bank, the order will be cancelled.
Credit Card Security
Persons who commit fraudulent activity will be prosecuted to the
fullest extent of the law. Web browsers transmit a unique address
that can be used by law enforcement
officials to identify fraudulent activity. Both the FBI and the
US Secret Service are responsible for investigating Internet fraud
cases.
Fraudulent information will be provided to the issuing bank,
shipping carriers, and networked with our business partners.
Sales Tax
Sales tax applies for orders that are shipped to the state of
Nevada. No additional charges will be applied to the listed prices
except for the shipping and handling costs
for orders not shipped to Nevada. No international orders can
be processed at this time.
Privacy
& Security Policy
ScanShell Store guarantees the safety of your credit card and personal
information!
We respect and protect your privacy. We have designed our site
so that no personal identifiable information is displayed online
or is accessible to the general public via
our web site or Email.
Guarantee
Your browser and our secure server encrypt confidential information
during transmission, ensuring that transactions stay private and
protected.
Credit Card Security
We strongly advise not to test the web site with false orders,
as it will result in substantial, personal legal risk. It is a
violation of the law to make orders under a false
name or with an invalid credit card. Persons who commit fraudulent
activity will be prosecuted to the fullest extent of the law.
Web browsers transmit a unique address that
can be used by law enforcement officials to identify fraudulent
activity. Both the FBI and the US Secret Service are responsible
for investigating Internet fraud cases. Fraudulent information
will be provided to the issuing bank, shipping carriers, and networked
with our business partners.
Cookies
We DO NOT use software tags called "cookies" to identify
customers when they visit our site. We strongly object to this
invasion of privacy practice.
Use of Your Personal Information We do not sell or rent our customer
information to any third party under any circumstances. We do
not reveal your email address or other personal information, except
to complete transactions with our third-party vendors. In such
cases, we provide only the information required to complete the
transaction. By contract, the third party is prohibited from selling,
renting or sharing this information.
During our order process, we ask you to provide us with contact
information, such as name, billing address, shipping address,
email address, telephone number and
a valid credit card number. We use this information to verify
your account when you place an order. We also send emails to keep
you informed of your order status.
Solicited Information: Contests, Surveys, Services We do not
participate in any of the above. We try to keep paper work to
the necessary minimum.
Shipping
Policy
We use the services of premium carriers (UPS, Fed Ex, USPS).
Our delivery options are Ground, 2nd day Air, 3 days Select and
Overnight.
All of our products are always in stock (unless specifically
noted).
Delivery times are stated in business days, and do not include
order processing times.
Ground: 5-7 business days (not counting shipping day)
2nd day Air: 2 business days (not counting shipping day)
3 days Select 3 business days (not counting shipping day)
Overnight: Next day for orders accepted Monday through Thursday
before 11:00AM PST
Overnight orders accepted after 11:00AM pacific time will be
shipped on the next day
Overnight Orders Accepted on Friday before 11:00AM, will be delivered
on Monday
International: Fed ex International priority 4-5 business days
Insurance
All deliveries are insured and guaranteed against loss, theft
and damage. If you should experience any freight damage, please
submit a request.
Overdue
Deliveries can be expected by combining order processing time
and shipping time.
Order Processing Time
Our efficient processing system enables us to ship most of the
orders the same day or within one business day. Delays to the
above are expected for weekend orders.
We ship Monday through Friday.
Destinations and International Orders
We ship to the continental United States. In addition, we ship
to almost every country in the world.
Warranties
We will replace defective products for up to 90 days from purchase
date.
Return
Policy
We will accept returns of any product for a period of 30 days
from the date of Invoice. We will provide a refund of the full
price minus the S&H costs.
We will replace any defective product with an equal unit, for
90 days
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